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Ordering
Where can I find the requirements list for my student’s school?
Can I order if my student’s school hasn’t provided any requirements lists?
How can I delete items or update the quantity of an item in my cart?
Why am I unable to see the contents of some packs?
I am interested in purchasing a BYOD device only, how can I do that?
I am interested in only paying for school donations, how can I do that?
What are Required items on the list?
Can I shop for more than one student?
How do I know whether my order has been placed successfully?
eResources
What is an eResource?
How do I order an eResource using OfficeMax MySchool?
When do I get charged for an eResource?
When will the eResource be available?
How can an eResource be accessed?
How can I check if my child has access to an eResource?
What if my child is no longer taking this subject?
How do I get a refund if I purchased the incorrect eResource?
Payment
Why have I received a call from OfficeMax regarding payment of Back to School supplies?
How can I pay for my order if I order online?
What name(s) will appear on my credit card statement?
Is my credit card information secure?
Do you provide WINZ quotes?
How does OfficeMax ensure security of online card payment?
Why has a $1 charge appeared on my account?
When will I be charged for my order?
Delivery
Where can I find information about delivery?
Returns
Where can I find your Returns Policy?
Customer Support
How can I contact OfficeMax MySchool?
Privacy
Where can I find your Privacy Policy?
How is my personal data and credit card details stored?