Help | OfficeMax MySchool

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Keep track of your shipments, view your order history and save your address to enjoy fast and convenient checkout.

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My school has opted in to the Ministry of Education’s donations scheme, what does this mean?

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Register & View Order History

Do I have to register to make a purchase or place an order?

What are the benefits of registering my details on OfficeMax MySchool?

How do I check my order status on OfficeMax MySchool?

What do the different order status’s mean

How do I view my order details

Where can I find some key details on my order

I’ve forgotten my password, how do I reset it

Ordering

Where can I find the requirements list for my student’s school?

How can I delete items or update the quantity of an item in my cart?

Can I order if my student’s school hasn’t provided any requirements lists?

Why am I unable to see the contents of some packs?

What are Required items on the list?

Can I shop for more than one student?

How do I know whether my order has been placed successfully?

Payment

How can I pay for my order?

What name(s) will appear on my credit card statement?

Is my credit/debit card information secure?

Do you provide WINZ quotes?

When will I be charged for my order?

How does OfficeMax ensure security of online card payment?

School Contributions & Donations

My school has opted in to the Ministry of Education’s donations scheme, what does this mean?

Can I claim a tax credit on my voluntary school donation?

I am interested in only paying for school contributions and donations, how can I do that?

Delivery

Where can I find information about delivery?

Why haven’t I received all of the items I ordered?

Returns

Where can I find your Returns Policy?

Customer Support

How can I contact OfficeMax MySchool?

Privacy

Where can I find your Privacy Policy?

How is my personal data and credit card details stored?